About Our Bank

For over four decades our bank has provided community banking services that have created many remarkable achievements for our customers. Building local relationships has strengthened our bank, and we have grown and continue to proudly serve families and businesses by helping them achieve their dreams and build better futures. We remain focused on doing the same for many generations to come. We take tremendous pride in reinvesting in the communities we serve. Our commitment to create value-added banking, lend within our communities, deploy our team in various volunteer capacities, and give back to numerous charitable causes is part of our organizational fiber. Our long-standing commitment to creating an exceptional experience for our customer where they can come to expect individualized and customer-driven service is an inherent part of our mission. We are focused on ensuring that our products exceed our customers’ expectations, and that means being mindful of how rapidly banking is changing. As a result, we have invested and will continue to invest in superior technology that creates a holistic digital banking experience that is user-friendly, mobile-centric and affords our customer the most modern banking conveniences.

  • Access To Decision Makers
  • Full Service Banking
  • We are innovative
  • Corporate and Investment Banking

We love it when our customers visit our branches. There is nothing more powerful than the in-person experience. We are committed to ensuring our customers have the best in-person and digital banking experience. We understand a one-size-fits-all approach would be a mistake because our customers’ needs are constantly evolving. Our overarching focus on securing our customers’ information is paramount as we navigate new products and services. We are continually taking steps that afford our customers best-of-class self-service tools where they can receive real-time mobile alerts and notifications about their account activity 24/7. Additionally, our business banking services are dynamic and robust. Our commercial and universal bankers will visit your place of business to share how our cash management solutions can create efficiencies and improve cash flow, thereby affording you more time to manage your business.

Improve your business with us !

Mission & Strategy

Our bank’s overarching objective is to spur sustainable economic development and social progress through our clients, thus contributing to poverty reduction.

This Bank achieves this objective by:

  • mobilizing and allocating resources for investment in RMCs; and
  • providing policy advice and technical assistance to support development efforts.

In 2015, all multilateral development institutions have agreed on a same set of objectives, called the Sustainable Development Goals.

Some of our Services include:

Corporate and Investment Banking

Mercantile Credit Bank offers our corporate and investment banking clients a full suite of comprehensive wholesale banking solutions, complemented by a focus on client relationships.

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Mercantile Wealth

Mercantile Wealth provides insurance and asset management offerings, leveraging our Best of Breed model, as well as wealth management solutions.

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Retail and Business Banking

Mercantile Credit Bank Retail and Business Banking takes care of all our individual clients, as well as businesses with an annual turnover of less than USD750 million.

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Trust and Fiduciary

With Mercantile Credit Bank, you are assured that the best long-term plans for legacy wealth management have been put in place – ensuring the next generation can build on the foundation of wealth you have created.

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Our mission

We are a bank that provides a variety of core financial services to businesses, professionals, and individuals. We promise our customers immediate, direct access to our bank decision makers and deliver the finest personalized service in the industry.

We have committed people and resources to enrich the communities where we live and work. Because trust is our most important commodity, we are focused on building and sustaining long-term generational relationships with our customers, our community, our employees, and our shareholders. In every transaction, We Revolve Around You.

Meet Our Team

We Are Team Of Professionals

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Jack Semper

Majority Owner
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Ann Smith

Finance Lead
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Philip Wilson

Networking Lead
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